Our Team
Our Founder and CEO
Navigating the complexities of senior care can feel overwhelming. For over 30 years, I've dedicated my career to transforming the daunting into manageable for those navigating this challenging landscape. As a licensed nurse and nursing home administrator, I offer a unique and deeply insightful perspective. Throughout my career, I've assisted hundreds of individuals, including families, healthcare executives, and operators, to achieve positive and lasting results. My mission, and that of my dedicated team, is to empower you with the knowledge and support you need to make confident decisions and secure the best possible care environment.
For families, this means navigating the spectrum of care options – from in-home assistance to assisted living and skilled nursing – with clarity and confidence. We don't just explain the levels of care; we ensure you understand the nuances of each, and we demystify the often-confusing payment sources, providing a clear path forward. Our approach goes beyond the typical checklist of budget, location, and amenities. We delve into critical, often overlooked aspects like quality ratings, regulatory compliance, and potential risks, acting as a powerful advocate to secure optimal outcomes for your loved one. We're not just consultants; we're your partners in ensuring their well-being.
For senior care operators, our expertise translates into tangible improvements across all facets of senior living and skilled nursing operations. My team and I don't just mentor administrators; we empower them to become exceptional leaders. We don't just streamline processes; we create more efficient and effective workflows that improve resident care. And we don't just address census growth; we develop targeted strategies to enhance your community's presence and attract new residents.
Our guidance extends to robust regulatory compliance, effective QAPI implementation, and proactive emergency preparedness. My team meticulously navigates complex regulatory challenges, addresses sanctions head-on, and mitigates risks before they become problems, ensuring your facilities maintain the highest standards of care and operate with unwavering integrity. The result? Increased efficiency, improved ratings, and a stronger reputation.
Beyond my professional qualifications, I am a passionate advocate for residents and staff in the long-term care sector. Through my authored materials, I strive to elevate industry standards, promote best practices in resident care and staff support, and influence positive change in regulatory policies.
My understanding runs deeper than professional expertise. Having lost my late husband to early-onset dementia, I intimately understand the emotional complexities and practical challenges families face when a loved one requires care. I know the uncertainty, the heartache, and the profound need for support. This personal experience fuels our unwavering commitment to providing compassionate, individualized solutions tailored to your unique circumstances.
I am here to guide you on this journey, alongside my team of dedicated professionals, offering not just expertise, but empathy and unwavering dedication. Let us help you navigate the complexities of senior care with confidence and peace of mind. It is our honor to serve as your trusted partner.
Nikki Walsh, LNHA
★★★★★
I had a wonderful experience working with Nikki from Sterling Senior Strategies. She was extremely knowledgeable and helpful throughout the entire process of finding assisted living for my mother. She took the time to understand my mother's needs and preferences, and she was always available to answer any questions I had. Nikki is a true professional and I would highly recommend her to anyone who is looking for help with finding assisted living.
Julie Walker